As the developer of the first Australian on-demand accounting system back in 1999, VillageMall is pleased to offer Australia's first and only, on-demand, full featured ATO registered accounting Software for SMSF Superannuation. With our Web Superfund, all Australians can now access world best practice on-demand Self Managed Superfund accounting.

I have not done a return for three years can I do these with your service?
No, our service offered on a yearly subscription basis. You may process a tax return for the current financial year only. I.e. if you sign up on or after the 30th of June 2007, you must process the 2008 tax return before the 30th of June 2009. You must have a current subscription to process a tax return.

Can I process transactions for a previous year?
No, you may only process transactions from the current financial year ( you may enter historical transactions before the beginning of the current financial year). If you sign up on or after the 30th of June, your fund start date will be the 30th of June of the current financial year.

When can I process the current financial year tax return?
As the ATO changes their tax return forms yearly, Web Superfund is updated each year to support the latest requirements. In general SMSF tax returns are processed between October and the end of May the following year, seek advise from the ATO or your accountant regarding your specific circumstances. Use our end of year wizard to guide you though this process.

Can my accountant/auditor access my service?
Yes, you can arrange online access for your accountant and or Auditor.
An auditor access account is included with your service, Accountants are charged a yearly access fee to access your Web Superfund unless they are an approved VillageMall SMSF administrator..

Can VillageMall provide advice or assistance with running my fund?
No, VillageMall cannot provide you with accounting or financial advice. Our support is limited to assisting you to use Web Superfund to perform standard SMSF operations. VillageMall recommends that you seek professional advice in running your fund.

I cannot find a phone support contact number on this site?
Like most on demand service providers, all free support is provided via our integrated support, and knowledge base functions. Phone support is only available to customers with a current phone support contract.

Do I need a VillageMall specialist auditor to conduct my fund audit?
Web Superfund is uniquely based upon a industry standard accounting platform; hence any qualified auditor can perform your fund audit. We suggest that you use a local auditor.

Can I process my own tax return?
Web Superfund will electronically fill out a black and white version of the ATO SMSF tax return form. You will need to print this form, get your auditor to sign the form, and send the return to the ATO. The address is provided within the form instructions.

Can I submit my find tax return electronically to the ATO?
The ATO does not allow Trustee's to use their Electronic Lodgement Service ( please contact the ATO directly regarding ELS).  VillageMall is registered with the ATO to submit SMSF tax returns via ELS.

Do I need to be an accountant to use Web Superfund?
Web Superfund is a specialist SMSF service, and is designed to be used by trustees. VillageMall recommends that you have access to qualified specialist advice to assist you in running your SMSF.

Disclaimer
VillageMall does not provide any advise on accounting, taxation, or investment issues. The contents of this site should not be understood to be accounting, taxation or investment advice but rather as general product related educational information that may or may not meet your specific requirements.