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 CASE STUDIES

Application Examples

 
In the following we would like to introduce some application examples:
 
Customer Acquisition Management
Project planning and execution
Home office connection
Control of external service providers
Coordination of field representatives
Networks and virtual enterprises
Connection of mobile employees
Support of workgroups
Connection of customers and suppliers

Customer Acquisition Management
 
For most businesses, the primary means of growth involves the acquisition of new customers. In most situations, the goal of an acquisition marketing campaign is to turn a group of potential customers into actual customers of your product or service. Web Office®  Customer Acquisition management takes the responses or "leads" generated from the campaign and manages them through a set of standardised processes to sales via our Sales Force Automation processes, and eventually to that successful sale.

More details

Create new team Create new team


Project planning and execution
 
Effective project management is crucial to all projects. Use the project management, Tasks and Time Sheets modules to mange your building or customer projects.

Projects can be subdivided into tasks and clear-cut work packages. Record expected duration, and cost, assign co-workers to each project and even task. Project members can catch up on everything within the team. They can look up the current status, fill in their working hours or the current work progress.
Create new team Create new team
Project planning and accomplishment with teamspace


Home office connection
 
The so-called "home office", is used more and more by companies and their co-workers. If the co-worker is at home however, he/she needs access to dates, important files and addresses, ability to process orders, or enter timesheets ( in fact any of the Web Office applications).

For companies, which want to make this data available to co-workers working from home, Web Office offers secure authenticated access to the necessary information required to perform each task. Thus you can access your data from around the world.
Create new team Create new team
Home-office connection with teamspace

 

Control of external service providers

 
Co-operation with external service providers is essential for business success today. The advantages of external assignments however include the increased need for planning and control.

With Web Office, tasks can be planned and the necessary times and budgets can be recorded decentralised by the respective co-workers. All the team and management know when tasks are completed and the current costs incurred. All data can be maintained up-to-date, independently of where  the external co-worker works at home or at your company.
Create new team Create new team
control of external service providers with teamspace

 

Coordination of field representatives

 
Field representatives have to travel frequently. Data access is an important criteria for mobile co-workers.

With Web Office, all dates, activities and customer data can be stored in one place and thus guarantees a problem-free and smooth co-operation with other mobile colleagues and the company.
Create new team Create new team
Coordination of field representatives with teamspace

 

Networks and virtual enterprises

 
Working in networks or virtual enterprises requires precise task sharing and co-ordination to maximize the output and minimize the input, in order to hold the expenditure small for the individual members and to obtain synergies at the same time.

With Web Office, networks and virtual enterprises of all sizes can coordinate all activities effectively and professionally, exchange information and discuss new ideas with the discussion and creativity features.
Create new team Create new team
Networks and virtual enterprises with teamspace

 

Connection of mobile employees

 
Your co-worker is visiting a customer and needs an important file. One day later another colleague comes to the same customer and would like to know what the first colleague did the day earlier.

With Web Office you can coordinate your mobile co-workers and exchange data at any time. Through the activity logging, everybody knows, who did what and when.
Create new team Create new team
Connection of mobile employees with teamspace

 

Support of workgroups

 
Many organisations are divided regionally or topic-referred into smaller groups which work on certain tasks. These working groups are frequently scattered regionally and need central planning and information.

With Web Office workgroups can be supported efficiently during the execution of their activities. The system offers communication, data exchange and scheduling platforms. Additionally, the administration can easily be done with Web Office, too.
Create new team Create new team
Support of workgroups with teamspace

 

Connection of customers and suppliers

 
You co operate with customers or suppliers and have to receive or process orders and coordinate shipping and delivery dates? For security, and business reasons you don't want to have full access to your company information?

Web Office® , includes "Service Centre"  which offers you the secure platform for the effective co operation with your customers and suppliers without changing the security standards of your own Company Information.
Create new team Create new team
Connection of customers and suppliers with teamspace